ClarkConnect Maintenance Only

The following information is for maintaining existing ClarkConnect subscriptions only.  For new ClearOS installations, please proceed to the ClearCenter web site.


Payments

Point Clark Networks accepts payments by:

Making Online Payments

  • Login to your account
  • Unpaid/overdue invoices will be displayed in the 'Outstanding Invoices' table
  • Click on Account in the top navigation bar
  • Invoices are sorted by issue date - click on the 'Details' link to see complete invoice/receipt information

If payment is required, you will see payment options for credit card, PayPal and account debit as shown in the screenshot below.

Credit Card Transactions

  • Credit cards can be used to register, transfer and subscribe to managed services.
  • You will see Point Clark Networks on your credit card statements for all service fees.
  • Charges for domain transfers will only be processed after the domain has been successfully transferred.  The transfer process usually takes 3-7 days -- the time varies from registrar to registrar.

PayPal

If you prefer to use PayPal as your method of payment, you have two options.

 

1. Purchase using PayPal

Add to your shopping cart as you would do with any transaction. Software licenses may be purchased, service licenses can be renewed, however domain registrations, renewals and transfers cannot be purchased using this method (see "Transfer using PayPal" below). When presented with the "Payment Method" option during the checkout, select "PayPal (TM)" and continue.

2. Transfer funds using PayPal

Follow the online 'wizard' provided on the "PayPal Fund Transfer" link in the left hand navigation bar after login to deposit funds into your ClarkConnect account from your PayPal account.  This process will allow you to register/transfer/renew a domain and/or purchase anything from the online store.

After completing a PayPal fund transfer, you will see the funds show up in your ClarkConnect Gateway Service account as "Debit available" - see screenshot below. This process is activated by PayPal's Instant Payment Notification (IPN) service and should take less than a minute to process, provided your PayPal account is in good standing and your method of payment in your PayPal account has been validated.

Check

Personal checks are not accepted. Make payable to POINT CLARK NETWORKS in US dollars and send to:

Point Clark Networks Limited
Attention - Accounts Receivable
56 The Esplanade, Suite 508
Toronto, Ontario
Canada, M5E 1A7

Wire Transfers

Please allow 3-10 business days for wire transfer to be processed. Contact accounts@clarkconnect.com for details.

International Money Order

International money orders made payable to POINT CLARK NETWORKS in US dollars can be sent to:

Point Clark Networks Limited
Attention - Accounts Receivable
56 The Esplanade, Suite 508
Toronto, Ontario
Canada, M5E 1A7

Please include the invoice number in your correspondence. Allow 3-5 days processing from date of receipt to notification that your order has been fulfilled.