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Transition Information
For those of you who missed the announcements regarding the ClarkConnect
/ Point Clark Networks acquisition, you can find a summary here.
Detailed information about the transition is below, while
information about transitioning subscriptions and services is here.
ClarkConnect maintenance information is on the right.
If you still have questions, feel free to create a
support request and we would be happy to help!
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ClarkConnect Maintenance
ClarkConnect is built on a mature and stable Linux platform. We certainly
recognize that there is a large install base administered by users who are happy
with the status quo. In that spirit, we will continue to provide help, support and renewals
for existing users until
the product end-of-life. Among other resources
available on this web site, you can still find:
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Transition Details
The following summarizes the important changes for your old ClarkConnect accounts and subscriptions.
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Important Note
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Online Account
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For your convenience, the user accounts on the old online login
have been copied over to the new
ClearCenter portal.
Only the user information has been copied over. Domains, subscriptions and services in your old ClarkConnect
account are still in your old ClarkConnect account!
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Migrating Subscriptions from ClarkConnect to ClearCenter
If you plan on upgrading to ClearOS, you can migrate existing subscriptions and support options
to ClearCenter. More information on this topic is here.
Forum Account
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Did you participate in the old ClarkConnect forums?
If so, your ClarkConnect forum account may have already been migrated to the new
ClearFoundation Community.
- If you logged into the forums between January 1, 2008 and September 14, 2009, your account has already been activated! You can reset your password here.
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- If you created an account after September 14, 2009, then you will need to create a new account.
- If you had a forum account but were inactive, then your account was moved but is disabled. Please contact us to re-enable the account.
Domains
If you have registered a domain in your ClarkConnect account, you can move
to the new ClearCenter portal at no cost. Please login to your
ClarkConnect account and navigate to "DNS --> Move Domain to ClearSDN". It will automatically be moved to your ClearSDN account (same username/password) as your ClarkConnect account.
ASP Antispam/Antivirus Services
For those of you subscribed to the ASP Antispam or
ASP Antivirus service, you should know that ClearCenter
no longer offers these services. The ASP services will be replace by an integrated
Google Postini solution in 2010 -- a better solution
at a better price.
Antivirus and Antispam Updates
You may have noticed that ClearCenter now offers two new services:
These two now services provide additional protection to the already
existing open source updates provided in ClearOS.
ClearOS Community Edition?
ClearOS Enterprise 5.1 does not have any restrictions or limitations. For this reason,
a separate Community Edition is not required!
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