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Product Life Policy
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It is important to keep the software on any computer system up-to-date.
Point Clark Networks has been providing software maintenance on our products for
over 5 years and will continue to maintain future products for years to come.
Software maintenance includes:
- Bug fixes
- Software enhancements
- Automatic updates
The ClarkConnect Enterprise Edition is maintained for at least 5 years after
the product release date (see adjacent table).
The ClarkConnect Community Edition is maintained for approximately 18 months after
the product release date (see adjacent table).
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| Enterprise Edition |
| Enterprise Edition 4.x |
Sept 1, 2012 |
| Professional Edition |
| Professional Edition 3.x |
Sept 1, 2008 |
| Professional Edition 2.x |
July 1, 2007 |
| Office Edition |
| Office Edition 4.x |
Sept 1, 2012 |
| Office Edition 3.x |
Sept 1, 2008 |
| Office Edition 2.x |
July 1, 2007 |
| Community Edition |
| Community Edition 4.x |
Sept 1, 2008 |
| Home Edition |
| Home Edition 3.x (Licensed) |
Sept 1, 2008 |
| Home Edition 3.x (Free) |
July 1, 2006 |
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Product Upgrade Policy
For any purchased editions (including those bundled with Gateway
Services) a license includes upgrades for all minor releases.
For instance, a license purchased for 3.0 includes free upgrades to 3.1,
3.2, etc., but not 4.0. You can expect a major release about once
every 12 to 18 months.
Upgrades to the current major release will be priced at 40% to 65% of
the non-upgrade price. For instance, upgrading a system from 2.1
to 4.1 will cost 40-65% of the list price.
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